FAQ & Site Info
AboutWelcome to Midwest Family Jewelry where beautiful jewelry is just a click away. Now you can instantly choose from thousands of elegant new looks and traditional favorites...Jewelry designed to suit your individual style, hand set with breathtaking sapphires and rubies, diamonds and CZ's, as well as vibrant gemstones in every color of the rainbow. And, our exclusive online showcase brings you all the latest jewelry fashions before they appear in stores, at incredible savings you can't find anywhere else. New items are added on a daily basis. You'll never know what you will find in our online store.
Keep checking back often for more new & exciting new items.
We pride ourselves in only offering the very best when it comes to quality, value and style. As demand has risen for quality jewelry products, Midwest Family Jewelry has answered the call. Our products are provided to us directly from the manufacturers we do business with. With our market presence, we have the ability to provide only the best directly to you at the lowest prices.
Midwest Family Jewelry is a strong believer in Communication, and I feel that Communication is the key to a successful business partnership and that is the way we like to run our business. I will always communicate with you about your order, your order status, problems with back orders and shipping. Customer Satisfaction has been the backbone of our success.
Your repeat business and referral is our ultimate goal, so your satisfaction is of utmost importance to us.
Please give us the chance to fix any problems before leaving any negative feedback for us. We do not mind communication or emails, and we want our customers to be happy. If you are not happy with your purchase please let us know so that we can work things out!
Your feedback is very very important to us. It lets us know that your item has been received by you and that you are happy.
If you need to contact us for any reason please feel free to email us at firstname.lastname@example.org or email@example.com. Please reference the Item # in your email. We will respond to most emails within 24 - 48 hours and will make every effort to address all inquiries, issues or concerns as thoroughly as possible.
Our Return Policy is easy - 100% Guarantee on every item with a 30 Day Return Policy. Always contact us prior to returning an item at firstname.lastname@example.org before returning an item for further instructions and the Return Shipping Address. Once the item is received by us, your refund will be processed minus Original and Return Shipping Charges. (Please read our Return Policy in our FAQ section). You must contact us within 10 days after you receive your item to let us know you wish to return it and for a return authorization or your return will not be accepted.
Please remember all special orders, custom orders and custom sized merchandise is non-returnable & non-exchangeable. These items have been custom made or custom sized for you and therefore are not returnable. Items marked as Final Sale or Special Sale are also non-returnable.
Any rings that you have re-sized by your jeweler are also non-returnable, non-exchangeable and non-refundable!
If your item is out of stock, you can choose to wait for the item to come back into stock, or request a refund of your total purchase price.
Also, if you are looking for a specific or hard to find item, please feel free to contact us with your request. We have access to over 40,000 jewelry items and other items for your consideration and deal with many manufacturers & distributors and we will be happy to help you find what you are looking for.
Occasionally we will offer other items other than jewelry to our website that we feel are great gift ideas. We may offer items such as Candles, Home Decor Items, Outdoor Garden Items, Figurines, Gift Baskets, and other great gift giving ideas for every occasion. We will also be adding Specials on special holidays such as Mother's Day, Father's Day, Christmas, Easter, etc.
A Little About Me:
I started selling on the internet more than 8 years ago around the holidays and am loving what I do. I love helping people find great prices on great products. When they write to me and tell me how much they enjoy the products and how satisfied they are, it makes me feel good inside. I also currently sell on another auction site. I hope to gain many valued customers here as I have there.
As far as me....I am a mom of 5 wonderful children who keep me busy each and every day. I started selling on line to make extra money for my family, never knowing I would enjoy it this much. I love interacting with people and developing friendships. I hope to do that you.
Thank you for shopping with us.
*Please note: We are strictly an online store.
To see additional items that we sell that are not listed here... please feel free to visit our main website at: www.midwestfamilyjewelry.com
Our Full Online Catalog featuring over 140,000 jewelry items & designs can be seen at: http://midwestfamilyjewelry.jewelershowcase.com
**The best way to contact us is thru email. (email@example.com or firstname.lastname@example.org.
We will always respond within 24 - 48 hours.